Field Team

 

The core of our company is our Field Team. They engage with plan members and work with them to achieve the goals selected by the plan.

We have developed a specialized applicant profiling process that allows us to recruit mission-driven health evangelists. We hire people with specific traits and characteristics that can’t be taught, and then provide them with extensive training, tools and technology to ensure their success.

Our Field Team is selectively recruited from the communities in which they will work, representing the diverse cultures and languages of members. We rigorously train them in the technology that support their daily activities of finding and engaging members. They learn from best practices that have been developed over time

In-person engagement of high-risk, high-need members delivers superior results, and our Field Team has been developed to achieve high levels of member engagement and satisfaction. The success of our Field Team is what allows us to be success-fee only.