Integra Insights

 

Quick Steps to Aligning Your Members’ Social Determinants with Your Programs and Resource Network

So often we are asked- what do you screen as part of your social determinants assessment? Our typical screening elements include the following:

  • Safety risk
  • Social risk
  • Community risk
  • Medical risk, including:
    • Activities of daily living
    • Behavioral health

To what programs do we connect our clients’ health plan members?

 

 

Often, the final question is- what do you mean by community resources?

 

Today, we assess members’ needs and share the findings with the health plan. If needed, we connect the members to the plan’s most effective programs.  To ensure the member accesses the health plan program, we highlight community resources as available, and often schedule or warm transfer the referral. This affords greater awareness of the member and greater alignment with the health plan in creating true member engagement.